Maximizer CRM
In today's competitive business landscape, small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients. CRM or Customer Relationship Management, is the business processes and software that enables collaboration, performance improvement, and better business visibility across all customer touch points.
If customer relationships are an important asset to your business, then effective CRM strategies and software are key. CRM software consolidates all customer information and processes into one, holistic view of each customer. This enables customer-facing employees in sales, marketing and customer service to make quick, informed decisions on everything from cross-selling and up-selling opportunities to target marketing strategies and effective problem resolution. As a pioneer and leader in CRM software, Maximizer CRM enables you to do more with less, providing a central hub with instant access to the entire history of every customer or prospect – whether accessing through a mobile device, online, or in the office.It integrates with business tools you already use, including Microsoft Outlook®, Exchange® and Office, and popular accounting software. Maximizer CRM can be easily configured to meet the specific needs of your business and enables managers and executives to gain insight into the performance of the business through dashboards and reports.
From start-up and beyond, Maximizer CRM has the right edition for you. Below is a summary of the differences to help you select the right edition for your business today, so you can grow with Maximizer CRM tomorrow.
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Features |
Enterprise |
Professional |
Group |
| Minimum # Users | 10 | 5 | 1 |
| Maximum # Users | Unlimited | Unlimited | 10 |
| Maintenance & Support | Required | Required | Optional |
| Database | SQL Server | SQL Server | SQL Express |
| Mobile Options | |||
| CRM for iPhone | Web Access | Web Access | Web Access |
| CRM for BlackBerry | MaxMobile Add-on |
MaxMobile Add-on |
MaxMobile Add-on |
| CRM for Windows Mobile | MaxMobile Add-on |
MaxMobile Add-on |
MaxMobile Add-on |
| Access Options | |||
| Web Access |  |
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| Windows Desktop Access | |
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| Remote Synchronisation | |
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| Wireless Synchronisation | |
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| Wireless Web Access | |
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| Palm OS Synchronisation | MaxLink | MaxLink | MaxLink |
| Sales | |||
| Sales Force Automation | Advanced | Standard | Standard |
| Territory Management | |
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| Quote Management | |
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| Partner Relationship Management | Add-on | Add-on | Add-on |
| Lead Management & Routing | |
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| Marketing | |||
| Marketing Automation | Advanced | Standard | Standard |
| Automated Email Marketing | |
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| Automated Fax & Print Campaigns | |
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| Web Services | |
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| Customer Service | |||
| Customer Service | Advanced | Standard | Standard |
| Customer Self-Service | |
Add-on | Add-on |
| Knowledge Base | Included | Add-on | Add-on |
| Businesss Intelligence | |||
| Dashboards | |
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| Reports: Crystal Templates | |
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| Reports: SQL Reports | |
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| Reports: Web | |
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| Workflow Automation | KnowledgeSync Lite | Add-on | Add-on |
| Partner Web Access | Add-on | Add-on | Add-on |
| Customer Web Access | Add-on | Add-on | Add-on |
| Businesss Productivity | |||
| Email Tasks Calendar |
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| Outlook Integration Exchange Server Integration |
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| Acctg Link for Dynamics GP | Add-on | Add-on | Add-on |
| Acctg Link for QuickBooks | Add-on | Add-on | Add-on |
| Business activity monitoring & alerting | KnowledgeSync Lite | Add-on | Add-on |
| Customisation suite | Add-on | Add-on | Add-on |
| Administrator-controlled live update | |
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i Advanced Sales Force Automation features include territory management and advanced workflow events.
ii Advanced Marketing Automation includes print and fax campaign management.
iii Advanced Customer Service & Support Management module includes advanced workflow events.
Your customers today have greater expectations than ever for rapid response. People in your organization – field sales and service staff, mobile professionals, and executives – need the right information at all times, to respond to these demands. A proper mobile CRM software solution is the key to this success.
Mobile devices, including BlackBerry®, Windows Mobile®, iPhoneTM, Google G1TM, Nokia®, Palm® and other popular smartphones, have become critical tools to compete effectively. Now, with Maximizer Mobile CRM, including CRM for BlackBerry, CRM for Windows Mobile, CRM for iPhone, CRM for HTC Google G1 and CRM for Nokia (Symbian OS) you can go beyond reading and reacting to email – and be proactive about managing your customers and winning more deals. Your laptop or Internet connection is not always available when you need to look-up the latest status of an account's last service call, review the latest proposal, or check notes for the last phone call with a prospect. Don't let this hinder your mobile staff from succeeding in the field.
Learn more about how Maximizer Mobile CRM can help you get a competitive edge in your business:
Online Demo : A Day in the Life of a Maximizer CRM User
Datasheet: Maximizer Mobile CRM for BlackBerry (PDF)
Datasheet: Maximizer Mobile CRM for Windows Mobile (PDF)